How Are Appointments Scheduled?
Do I Stay With My Child During The Visit?
What About Finances?
Our Office Policy Regarding Dental Insurance
Our Office Policy Regarding Dental Insurance
It is important that we receive all your insurance information prior to the day
of
the
appointment. Our office participates with Delta Dental and Cigna and is
an
out-of-network
provider for many other dental plans. You must be familiar
with
your insurance benefits,
as we will collect from you the estimated amount
your
insurance is not expected to pay.
Our staff will be happy to help you
understand
your plan and achieve your maximum benefit.
By law your insurance
company is
required to pay each claim within 30 days of receipt. We file all insurance claims
electronically, so your insurance company will receive each claim within
days
of
the treatment. You are responsible for any balance on your account after
30
days,
whether
insurance has paid or not. If you have not paid your
balance
within
60 days a re-billing fee of
1.5% will be added to your account each month
until paid. We will be glad to send a refund to
you if your insurance pays us.
PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients.
With the
exception of Delta Dental and Cigna, we do not have a contract with your
insurance
company,
only you do. We are not
responsible for how your insurance
company handles its
claims or for
what benefits
they pay on a claim. We can only
assist you in estimating your
portion of the cost
of
treatment. We at no time
guarantee what your insurance will or will not
do with
each
claim.
We also can not
be responsible for any errors in filing your insurance.
Once again,
we file claims
as
a courtesy to you.
Fact - NO INSURANCE PAYS 100% OF ALL PROCEDURES
Dental insurance is meant to be an aid in receiving dental care. Many patients think
that their insurance pays 90%-100% of all dental fees. This is not true! Most plans
only pay between 50%-80% of the average total fee. Some pay more, some pay less.
The percentage paid is usually determined by how much you or your employer has
paid
for coverage, or the type of contract your employer has established with the
insurance company.
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